Clinical Specialty Infusions (CSI) Pharmacy is a nationwide specialty pharmacy founded by pharmacists and dedicated to providing services for patients with chronic and rare illnesses that require complex care.

We are invested in improving the health—and the lives—of the people we serve by offering expert clinicians, passionate advocates, committed healthcare partners, and strategic reimbursement experts. Our goal is to optimize patient outcomes while treating patients as if they were members of our family.

Account Representative

CATEGORY: Sales
AVAILABILITY: Full time

Responsibilities:
Establish and maintain relationships with referral sources in a designated sales territory/region.

• Collaborate with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals
• Follow disease management processes and established protocols to ensure the goals determined in the plan of care are met.
• Actively prospect orders from present and prospective customers
• Maintain responsibility for handling customer complaints in accordance with Company policies and advising management promptly
• Develop territory plans to obtain optimal efficiency in servicing customer needs and marketing, seeking new business/customers
• Educate referral sources on all CSI services relating to customer needs and benefits
• Create competitive strategies based upon market trends
• Comply with all Company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales
• Complete and submit all required reports in a timely manner
• Maintain current files and other records in accordance with Company instructions and requirements
• Meet established Company standards for the following:
  • Selling skills
  • Product knowledge
  • Account and territory penetration
  • Competitive knowledge
  • Professional appearance and conduct
  • Keeping expenses within Company sales budget
• Assist management in special assignments, such as market tests, surveys, developing budgets and territory analysis in assigned areas
• Provide high-quality services to the home-care patient and the home-care referral source
• Attend and participate in conventions, trade shows, and in-services relating to IV therapy
• Consistently represent the company in a professional manner
• Maintain effective working relationships and cooperate with all personnel in the Company
• Adhere to the Company’s compliance requirements as stated in the policy and procedure manual and all other related policies
• Comply with Company’s Core Values and Core Competencies
• Perform other duties as assigned by supervisor

Qualifications:

• College degree preferred or equivalent experience
• Minimum two years medical sales or equivalent experience
• Home infusion or infusion pharmacy sales experience preferred
• Provide the highest level of professionalism, responsiveness, and communication in order to build and maintain the maximum customer base possible
• Must possess the ability to multi-task and frequently change direction
• Must have and maintain a valid driver’s license, maintain automobile insurance coverage and have access to a reliable automobile